This contractual document will govern the Conditions of sale of our products through the website www.leyendadelparamo.es, owned by Leyenda Del Paramo, SL, hereinafter "Provider".
Acceptance of this document implies that the user:
- You've read, you understand and you're agree with this text.
- It is a person with sufficient capacity to contract.
- Assume all the obligations set forth herein.
These conditions will have an indefinite period of validity and will be applicable to all contracts made through the Provider's website.
The Provider informs that the merchant is responsible and knows the current legislation of the countries to which it sends the products and reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were acquired prior to the modification. .
Identity of the contracting parties
On the one hand, the Provider that markets the products is Leyenda Del Paramo, SL, with registered office Carretera León s / n, Paraje El Cueto, Valdevimbre 24230 (LEON), with CIF: B24604316 and with customer service telephone number: 987.050. 039.
And on the other hand, the Client, registered or not, on the website by means of a username and password, over which they have full responsibility for use and custody, and are responsible for the veracity of the personal data provided to the Provider. .
Object of the contract
The purpose of this contract is to regulate the contractual relationship of sale created between the Provider and the Client at the moment in which he / she accepts during the corresponding corresponding sale process of this Website.
The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly exposed through the website, of a specific product / s.
Recruitment procedure
The Client, in order to access products offered by the Provider, must be of legal age and may or may not register through the website by creating a user account. To do this, you must freely and voluntarily provide the personal data that will be required, which will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27, 2016 (GDPR), regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and detailed in the Legal Notice and Privacy Policy of this website.
To create the account, the Client will select a username and password, committing to make diligent use of them and not to make them available to third parties, as well as to notify the Provider of the loss or theft thereof. or possible access by an unauthorized third party, so that it proceeds to the immediate blocking.
Once the user account has been created, it is reported that in accordance with what is required by article 27 of the Law
34/2002, of Services of the Information Society and contracting will follow the following steps:
of Electronic Commerce (LSSICE), the procedure of
1. General sales clauses.
2. Shipping and delivery of orders.
3. Right of withdrawal.
4. Claims.
5. Force majeure.
6. Competition.
7. Generalities of the offer.
8. Price and validity period of the offer.
9. Transportation costs.
10. Payment method
11. Purchase process.
12. Guarantees
13. Applicable law and jurisdiction.
1. GENERAL SALES CLAUSES
Unless specifically stipulated in writing, placing an order with the Provider will imply acceptance by the Client of these legal conditions. No stipulation made by the Client may differ from those of the Provider if it has not been expressly accepted in advance and in writing by the same.
2. DELIVERY OF ORDERS
The Provider will not send any order until it has verified that the payment has been made.
Merchandise shipments will usually be made by EXPRESS COURIER (POSTAL EXPRESS, SEUR, UPS, STD, etc.), according to the destination freely designated by the Client.
The delivery dates or deadlines will be expressly indicated on the product and will be understood as approximate, the delay not constituting an essential breach. This term is understood provided that the availability of the merchandise has been confirmed and full payment of the order has been verified.
The Provider will not assume any responsibility when the delivery of the product does not take place, because the data provided by the Client is false, inaccurate or incomplete.
The delivery will be considered made when the carrier has made the products available to the Customer and the latter, or his / her delegate, has signed the delivery receipt document.
It is the Customer's responsibility to verify the products upon receipt and expose all the exceptions and claims that may be justified in the delivery receipt document.
3. RIGHT OF WITHDRAWAL
The Client has a period of fourteen calendar days, counted from the date of receipt of the product, to return it (Article 71 of Law 3/2014 of March 27). Unless the return is made due to defects in the product, the shipping costs will be borne by the Customer. The product must be returned in its original packaging and in perfect condition.
The right of withdrawal may not be applied in the following cases:
1. If the product is not in perfect condition.
2. If the product packaging is not the original or it is not in perfect condition. The original packaging must protect the product so that it is received in perfect condition, the use of seals and seals being prohibited.
adhesive tapes applied directly on it.
3. When the product is open without being able to demonstrate that it has not been used.
4. When they are personalized products or those that, for hygiene reasons or other exceptions legally provided for in article 103 of Law 3/2014, of March 27.
5. In the supply of products whose price depends on fluctuations in the financial market that the Provider cannot control and that may occur during the withdrawal period.
6. In the supply of products made according to the Customer's specifications or clearly personalized.
7. In the supply of products that may deteriorate or expire quickly.
8. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
9. The supply of goods that after delivery and taking into account their nature have been inseparably mixed with other goods.
All returns must be communicated to the Provider, requesting a return number through the form provided for it, or by email to info@leyendadelparamo.com , indicating the corresponding invoice or order number.
Once the Client has received the return number, they will send the product to the Provider, indicating this number in the shipping letter, with the transport costs at their expense, at the address of Leyenda Del Paramo, SL, Carretera León , Paraje El Cueto, s / n - Valdevimbre 24230 (León).
4. COMPLAINTS
Any claim that the Client considers appropriate will be attended to as soon as possible, and can be made at the following contact addresses:
Postal: Leyenda Del Paramo, SL, Ctra León s / n, Paraje El Cueto, s / n - Valdevimbre 24230 (León) Telephone: 987050039
Mail: info@leyendadelparamo.com
Online Dispute Resolution
In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the Client and the Provider, without the need to resort to the courts of justice, through the intervention of a third party, called the dispute resolution body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, finally being able to suggest and / or impose a solution to the conflict.
Link to the ODR platform: http://ec.europa.eu/consumers/odr/
5. FORCE MAJEURE
The parties will not incur liability for any fault due to a major cause. Compliance with the obligation will be delayed until the cessation of force majeure.
6. COMPETITION
The Client may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.
If any stipulation of these conditions is considered null or impossible to fulfill, the validity, legality and fulfillment of the rest will not be affected in any way, nor will they be modified in any way.
The Client declares to have read, know and accept these General Conditions in their entirety.
7. GENERAL INFORMATION OF THE OFFER
All sales and deliveries made by the Provider will be understood to be subject to these General Conditions.
To make the purchase of alcoholic beverages, the Client must be of legal age, and follow the instructions contained in this Website, for the purchase process, filling in the required data
No modification, alteration or agreement contrary to the Commercial Proposal of Leyenda Del Paramo, SL or stipulated herein will have effect, except for an express written agreement signed by the Provider, in this case, these particular agreements will prevail.
Given the continuous technical advances and improvements of the products, the Provider reserves the right to modify its specifications regarding the information provided in its advertising, until it does not affect the value of the products offered. These modifications will also be valid in the event that, for any reason, the possibility of supplying the products offered is affected.
8. PRICE AND TERM OF VALIDITY OF THE OFFER
The prices indicated for each product include Value Added Tax (VAT) or other taxes that may be applicable. These prices include shipping costs to the Peninsula but shipping costs abroad, the Balearic Islands and the Canary Islands are NOT included. These shipping costs will be calculated based on the weight of the products you want to add to your basket and the place where you want to receive them.
The prices applicable to each product are those published on the Website and will be expressed in the EURO (€) currency. The Client assumes that the economic valuation of some of the products may vary in real time.
Before making the purchase, you will be able to check all the details of the budget: articles, quantities, price, availability, transport costs, charges, promotion codes or discounts, taxes and the total of the purchase. Prices may change daily as long as the order is not placed.
Once the order is placed, the prices will be maintained whether there is product availability or not.
Any payment made to the Provider will entail the issuance of an invoice in the name of the registered Client or of the business name that he has informed at the time of placing the order. This invoice will be sent together with the purchased product.
For any information about the order, the Client may contact the Provider's customer service telephone number: 987050039 or via email at the address: info@leyendadelparamo.com.
9. TRANSPORTATION COSTS
In the purchase process, the shipping costs of the chosen product / s will be detailed.
10. FORMS OF PAYMENT
The Provider allows the following ways to make the payment of an order
1. Bank transfer: When placing the order, the customer will be indicated the bank account to carry out the transfer. The same that you will also receive between the order data sent to your email.
At the time of making the transfer, you must register in the Concept the identifier of the order that corresponds to your transaction. It is especially important because in this way your payment will be identified in the transactions of our account. In case of not having indicated this reference, due to the impossibility of identifying the author and reason for the deposit in our account, the order will be canceled and the money will be returned after 7 days.
It is not mandatory but we suggest for your comfort and security that once the transfer has been made, you can use any mechanism (from the contact options) to inform us that the payment has already been formalized, indicating or sending proof of the transfer.
The shipment of your product will be made once the deposit in the indicated account has been confirmed.
2. Payment by card: Payment by credit card is 100% secure. This means of payment is offered for all products on the page. With this method, you will always receive a verification code from your bank on your mobile phone to finalize the transaction.
Online payment by credit card is made through the "Redsys" security system, which encrypts your bank details when they are transmitted over the internet. For security reasons, Leyenda del Páramo verifies all orders paid by bank card.
We accept American Express, Maestro cards and any Visa and Mastercard registered in the secure payment system Verified by Visa.
In addition, for any order whose amount is higher than a scale set by Leyenda del Páramo, the Client will be asked for an identity document and proof of address that must be sent to us by email that is promptly indicated.
3. PayPal: It is an American company in the electronic commerce sector, whose system allows its users to make payments and transfers through the Internet without sharing financial information with the recipient, with the only requirement that they have email. It is a fast and secure system to send and receive money, it is an electronic alternative to traditional payment methods (checks and money orders).
4. Cash on delivery: The buyer makes the payment of the merchandise to the carrier at the time of delivery.
It is very appropriate if you do not want to enter credit or debit card details. With cash on delivery, the buyer guarantees the authenticity and good condition of his package before paying for it.
Payment must be made in cash (currency and bills) that must include VAT (Value Added Tax) expenses, the cost of the product and the amount for delivery to destination that will be stipulated on the page at the time of confirming the order .
11. PURCHASE PROCESS
Basket
Any product indicated on our Website can be added to the basket. In this, only the articles, the quantity, the price and the total amount will be observed. Once the basket is saved, the taxes, charges and discounts will be calculated according to the payment and shipping information entered.
The baskets do not have any administrative link, it is only a section where a budget can be simulated without any commitment by both parties.
From the basket you can place an order by following the following steps for its correct formalization:
1. - Checking the billing information and shipping address.
2. - Selection of the payment method.
3- Place the order (buy).
Once the order is processed, the system instantly sends an email to the Provider's management department.
Orders (purchase requests)
In all cases, you will be sent an order confirmation email where the assigned order number and details will be indicated.
12. GUARANTEES
All products offered through the website are completely original, unless otherwise indicated in their description. All have a two-year warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of consumers and users and other complementary laws.
Article 114. General principles.
The seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him for any lack of conformity that exists at the time of delivery of the product.
13. APPLICABLE LAW AND JURISDICTION
These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The Provider and the Client agree to submit to the courts and tribunals of the Client's domicile any controversy that may arise from the provision of the products or services that are the object of these Conditions.
In the event that the Client is domiciled outside of Spain, the Provider and the Client expressly waive any other forum, submitting to the Litigation Resolution Body that will act as an intermediary between the two in accordance with Art. 14.1 of the Regulation (EU) 524/2013, without the need to resort to the courts of justice. For more information see clause "4. CLAIMS AND ONLINE DISPUTE RESOLUTION of these Conditions.
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